Frequently Asked Questions

The One Retirement Process

Is there a cost for an initial meeting?

No, there is no cost for an initial meeting. We are pleased to address any questions you may have.

Why is your minimum portfolio size $500,000?

Our minimum portfolio size ensures that we can offer the highest level of service and expertise to our clients.

It allows us to craft personalized investment strategies tailored to each client’s financial aspirations and risk comfort, ensuring continuous monitoring of portfolio performance and consistent communication about investments.

If our minimum account size isn’t suitable for you, we’re happy to suggest other advisors who might align better with your needs.

How many financial plans have you written?

Over the past 25 years, we’ve completed thousands of financial plans for clients.

What designations do you have?

Our team consists of Certified Financial Planners (CFP®) and Chartered Investment Managers (CIM®).

Do you provide life insurance and estate planning?

Yes, we have agents licensed with the top insurance firms in Canada, and estate planning is available to all clients as it is a pillar of comprehensive wealth management.

    • Insurance products are sold via Harbourfront Estate Planning Services INC., are not under the jurisdiction of CIRO and do not qualify for CIPF coverage. Contact your advisor for more information
Do you do tax returns or wills?

No, we suggest you use a specialist to complete these tasks.

My accountant helps me with my finances; how do you fit in?

We complement the services provided by your accountant by offering specialized expertise in investment management and financial planning.

Investing

I’ve heard a lot about passive vs active – which one are you?

We believe in a more nuanced approach that combines a passive philosophy with active implementation to deliver superior results.

Is my money safe?

Our client assets are held with NBIN, a division of National Bank Financial, providing security and peace of mind. We are also a member of the Canadian Investor Protection Fund, ensuring automatic coverage for our clients.

 

We are also a member of the Canadian Investor Protection Fund, information on CIPF coverage & limits can be found here: About CIPF Coverage

Do you have sources for the data and research you are referecning?
I’ve heard a lot about passive vs active – which one are you?

We believe the evolution of the investment landscape has rendered binary active/passive labels outdated for comprehensively describing an investment strategy’s approach. A more nuanced framework is to assess the active/passive distinction separately for a strategy’s philosophy and its implementation. Our systematic investment approach combines a passive philosophy with active implementation.

How are your model portfolios created?

Firstly, a decision needs to be made on how many mandates should exist in each model, to ensure they capture an appropriate variation for the different risk exposure our clients will require.

 

From there, we build out a strategic asset allocation that would be appropriate for each risk suitability.

 

Once an asset allocation is established, then decisions must be made on what securities will be held to make up this allocation.

 

When choosing these securities, we first start with the security type.

 

We believe that securities such as ETFs and low-cost mutual funds provide clients with the greatest opportunity for diversification and more predictable long-term returns.

Once the security type has been chosen, we will then analyze the merits of the many options available. A typical analysis will consider things such as:

 

    • Asset Allocation
        • Region
        • Market Cap
        • Style Exposure
        • Sector Exposure
        • Bond Credit Quality
        • Bond Sector
        • Bond Maturity Exposure
    • Performance vs. peers
    • Cost
    • Turnover ratio
    • Dividend yield
    • Bond yield
    • Effective Duration
    • Manage Tenure
Is your fee tax deductible?

Asset management fees are charged on an account basis.

As per the CRA, individuals can claim fees to manage investments in their non-registered accounts.

Fees paid in registered accounts such as RRSPs and TFSAs are not tax deductible.

 

Check out the link to our video below for additional information.

Is my money safe?

National Bank Independent Network is Harbourfront’s custodian for client assets. Client accounts are held with NBIN, a division of National Bank Financial. National Bank is a chartered bank, as well as one of Canada’s oldest financial institutions and the largest provider of back office support for IIIROC firms. Currently NBIN manages 160 billion in custodial assets.

Harbourfront is a member of the Canadian Investor Protection Fund. By having an account with Harbourfront you have automatic CIPF

coverage. CIPF is sponsored by the Investment Regulatory Organization of Canada (IIROC) and is the only compensation fund approved by the Canadian Securities Administrators for IIROC Dealer Members.

The Investment Industry Regulatory Organization of Canada (IIROC) is the national self-regulatory organization which oversees all investment dealers and trading activity on debt and equity marketplaces in Canada. IIROC sets high-quality regulatory and investment industry standards, protects investors and strengthens market integrity while maintaining efficient and competitive capital markets.

How do you decide which model to use for each client?

To determine the proper model to use for each client, a full suitability assessment must be had. Before having this discussion, however, it is important first to review the client’s full financial situation and to create a financial plan that addresses their financial goals. This is an important piece of the process as it lays the groundwork for what rate of return a client may require (or not require) to meet these goals. This part of the process usually takes 1-2 meetings.

 

After a plan has been created and reviewed, we then shift to a discussion around investments. First, we ascertain what experiences a client has with investing, and gauge what their investment knowledge is by asking probing questions. Once we have a good idea of the client’s knowledge base, we discuss the investments with the client from a high level. Differences between a bond and a stock. What a “market” is, and what the indices measure. What asset allocation is, and how it can be used to manage volatility. And more explanations of this sort.

 

Once we feel the client is comfortable with the topics we have discussed, and have addressed any questions they have, we will move into a discussion surrounding their individual risk profile. We use a KYC worksheet with the client that has eight questions on it. The purpose of this sheet is not just to answer the questions but to encourage a robust discussion about how they really feel about risk and volatility. This discussion, even though just eight questions, will typically take 30-60 minutes.

 

Once completed, we will then have a discussion about the time horizon for each portion of their assets, and then how we should situate each account. Each model has a “Conservative”, “Moderate”, “Moderate Aggressive”, and “Aggressive” mandate that can be used according to the client’s suitability.

 

The client asset allocation may vary depending on the intended use of those funds. For example, a 40-year-old client may be suitable to maintain an aggressive strategy in their RRSPs since they are to be used in 20+ years for retirement, but want to take a Moderate approach with their RESP since their kids will be using those assets in  5-10 years.

Do you customize model portfolios? If so, to what extent and based on what sources of research/analysis?

We hesitate to customize models for clients as a regular practice, as this would make maintaining the models more difficult. Further to this, we have account options that that client may be better suited for, such as a discount brokerage account, or a regular non-discretionary brokerage account. This allows us as a company to maintain the majority of the client’s funds in an efficient manner, with the ability to make changes to the models all at once with the confidence that their accounts will still be within their stated risk profile.

 

That being said, there, of course, will and can be some one-offs, where a client whose accounts are all in the discretionary program would like a specific position. Prior to adding this position, we would ensure a full suitability determination is performed and noted in the file. This research would be performed with programs such as yCharts, Morningstar, and any other information I can find, such as articles and opinions from reliable sources, etc.  If this position altered the overall risk profile of the account, we would ensure the client signs an account updated to reflect the risk profile they would now wish to maintain. I would then also flag this account as requiring more frequent reviews to ensure that the risk profile is maintained.

Advisory Fees

What are your fees?

Our fee structure is based on a percentage of the investments we oversee and is directly deducted from the account. Our fees are not tiered, unlike other firms. Your savings being from the first dollar as your account grows. Fees are as follows:

      • 1.65% for portfolios $500,000 to $1,000,000
      • 1.25% for portfolios $1,000,000 to $3,000,000
      • 1.00% for portfolios $3,000,000 to $5,000,000
      • 0.75% for portfolios $5,000,000 to $10,000,000
      • 0.50% for portfolios over $10,000,000

Your prosperity directly correlates with ours, reinforcing our commitment to your financial success.

Is there a fee to transfer my investment portfolio to you?

We do not charge a fee for transferring your investment portfolio to us.

If your previous firm charges a transfer-out fee, we will reimburse you upon presentation of the statement showing the fee paid.

Is your fee tax deductible?

Asset management fees are charged on an account basis.

Fees paid in non-registered accounts are tax-deductible according to CRA guidelines, while fees in registered accounts such as RRSPs and TFSAs are not.

About Trans Canada

Why should I trust you with my life savings?

Trust is paramount in any long-term relationship. We would be happy to explain our credentials, experience, and approach to investing and planning.

References and testimonials from satisfied clients are also available upon request.

What is Trans Canada Wealth Management’s relationship with Harbourfront Wealth Management?

Trans Canada Wealth Management operates as a wealth management practice, utilizing Harbourfront Wealth Management as its dealer.

Harbourfront provides essential infrastructure and support services, while we focus on delivering personalized financial advice to our clients.

Where are you based out of?

We’re based out of Winnipeg, Manitoba.

However, we work with clients coast to coast, hence our name – Trans Canada Wealth Management.

We’re happy to help you via video conferencing if you’re not from the area.

Who are your clients?

We work with individuals and families over the age of 50 who want to delegate their retirement planning and investment needs on an ongoing basis.

Additionally, some advisors on our team possess specialized knowledge in farm and business transitioning, as well as expertise in insurance and estate planning.